Antes de adentrarnos de lleno en el mundo del juego en línea conviene repasar las ventajas y desventajas de cada uno de los portales web que nos parecen más atractivos. En este caso nos referimos a planetwin365 e Interwetten, dos nombres muy ligados al área de las apuestas deportivas pero que no dejan de lado a los fanáticos de los juegos de casino. Los dos suman 80 actividades de casino y más de 50 modalidades deportivas, elementos estos que los colocan en el promedio del mercado digital.
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| Información general | ||
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| Información de la sección de apuestas | ||
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planetwin365
planetwin365 posee varias características que la convierten en una parada obligada para quienes se inician en el universo del juego en línea. Apuestas deportivas, casino en vivo y tragaperras forman parte de la oferta de este interesante portal. Veintitrés disciplinas deportivas y 42 actividades de azar son ofrecidas a los usuarios. Las selecciones permitidas son las tradicionales simples, combinadas y de sistema, además de las opciones previas y durante el desarrollo de los partidos. Todas estas a disposición de los usuarios en torneos de talla internacional como la Eurocopa, la Copa América y la Copa Davis, entre otros. Tarjetas de crédito (solo MasterCard), billeteras electrónicas (Skrill) y transferencias bancarias son admitidas como métodos de depósito y retiro. El servicio al cliente es un poco limitado pues apenas incluye correo electrónico y atendimiento telefónico y, adicionalmente, no está disponible las 24 horas.
El aspecto más débil de planetwin365 es su política de bonos o, mejor dicho, la falta de ella. A diferencia de otras web que utilizan bonificaciones para atraer a nuevos clientes, planetwin365 no presenta ninguna campaña promocional temporal o fija para tal fin. Su estrategia se basa en las cuotas y la variedad del menú de entretenimiento.
Los canales tecnológicos de aproximación al usuario tampoco están muy desarrollados en este bookie virtual pues no cuenta con aplicaciones móviles y la versión para dispositivos inteligentes es un reflejo de la edición de escritorio.
Interwetten
Cerca de 70 opciones entre apuestas deportivas y juegos de casino son ofertadas en Interwetten.es. Con una interfaz tradicional que incluye un menú de modalidades como fútbol, tenis, béisbol, Fórmula 1, Nascar y fútbol americano, entre otras, el portal intenta seducir a sus visitantes apelando a la diversidad y la abundancia estadística. El área del casino tampoco se aleja de los estándares del espectro digital y consta de ruletas, blackjacks y tragaperras. Las bonificaciones de Interwetten suponen retribuciones vinculadas al primer depósito y a eventos deportivos de relevancia internacional. En algunas épocas del año también son lanzadas promociones asociadas a la fidelidad de los jugadores, y que pueden alcanzar los 400€.
Interwetten entra en el grupo de los operadores digitales con aplicaciones móviles destinadas tanto a plataformas con sistemas iOS como Android. En relación a los mecanismos de pago y cobro, éstos abarcan tarjetas de crédito y débito Visa, MasterCard y Maestro, PayPal, billeteras electrónicas como Skrill y NETELLER, y transferencia bancarias.
El servicio al cliente es un argumento de destaque en este portal, una vez que ofrece atención 24 horas, además de líneas telefónicas y correo electrónico.
Conclusión
Tanto Interwetten como planetwin365 son fieles representantes del universo del juego en línea. Las apuestas deportivas y las actividades de casino son cubiertas con eficiencia y calidad gráfica en ambos portales. Modos de navegación simples e intuitivos forman parte de estas web que intentan, sin estridencias pero con bastante acierto, llamar la atención en un mercado lleno de abundancia e innovación.
Las aplicaciones móviles de Interwetten le otorgan una ligera ventaja pero planetwin365 la recupera con su multiplicidad y cuotas de valor significativo. Con respecto al apartado de servicio al cliente, las similitudes saltan a la vista, así como en el renglón de los métodos de ingresos y reintegros.
Todas estas características hacen de esta pareja una escala exploratoria aconsejable para quienes inician el camino del juego en línea.